Bummis Product Warranty
We guarantee that our polyester products will be waterproof for 100 washes and our nylon products for 50 washes. This guarantee applies to the waterproof fabric only, and will only be honoured if:
We guarantee that our products will be free of defects in workmanship after reasonable use as part of a rotation of diapering products. We will not replace products after 6 months or without a proper proof of purchase from one of our retailers.
Please note that our warranty does not apply to products that are not functioning properly because of a build-up of detergent residue, although we will do our utmost to co-operate with our clients in the resolution of this problem.
All products distributed by Bummis but not manufactured by Bummis are covered by their manufacturer's warranty.
If you need help or would like us to take care of the warranty problems feel free to contact us via our contact page.
We guarantee that our polyester products will be waterproof for 100 washes and our nylon products for 50 washes. This guarantee applies to the waterproof fabric only, and will only be honoured if:
- The product has been washed according to instructions
- The product is part of a rotation of products and has undergone reasonable use
We guarantee that our products will be free of defects in workmanship after reasonable use as part of a rotation of diapering products. We will not replace products after 6 months or without a proper proof of purchase from one of our retailers.
Please note that our warranty does not apply to products that are not functioning properly because of a build-up of detergent residue, although we will do our utmost to co-operate with our clients in the resolution of this problem.
All products distributed by Bummis but not manufactured by Bummis are covered by their manufacturer's warranty.
If you need help or would like us to take care of the warranty problems feel free to contact us via our contact page.
The TOTS BOTS GUARANTEE
Tots Bots guarantees their products against defects in materials and manufacturing faults for a period of 6 months from the date of purchase. Definition of a fault: An unexpected deterioration in the product that will shorten the lifespan or performance of the product. Goods that are deemed to be faulty and fall within the 6 month warranty period will be refunded or replaced.
Please note that the warranty will only be honored if:
Tots Bots guarantees their products against defects in materials and manufacturing faults for a period of 6 months from the date of purchase. Definition of a fault: An unexpected deterioration in the product that will shorten the lifespan or performance of the product. Goods that are deemed to be faulty and fall within the 6 month warranty period will be refunded or replaced.
Please note that the warranty will only be honored if:
- The product has been washed and cared for according to our guidelines and;
- The product is part of a rotation of products and has undergone reasonable use.
- Products will not be replaced after 6 months or without a proper proof of purchase from an authorized retailer.
- Please note that our warranty does not apply to products that are not functioning properly because of a build-up of detergent residue, although we will do our utmost to co-operate with our clients and consumers in the resolution of this problem.
- Return postage costs are the responsibility of the customer.
Monkey Doodlez Warrenty
Monkey Doodlez® products are warranted to be free of manufacturing defects for a period of one year post purchase. This one year warranty covers aplix, snaps, sewing or manufacturing defects and lamination. The warranty is only extended to the original purchaser of the products and a proof of purchase is required. Leaking does not constitute manufacturing defect. The elastic has a warranty of 180 days.
If you experience issues with your products within one year of purchase, please contact us at support@monkeydoodlez.com and we will work with you to address your concerns. If a manufacturing defect is suspected, the product is to be returned to us for examination and if confirmed, the product will be repaired or replaced at our discretion. We do not pay or reimburse shipping charges. You must have a proof of purchase that clearly states the date in order to receive a diaper replacement. Receipt must be from an authorized dealer.
Once we receive your information and product, Monkey Doodlez will review your item(s) and/or provide instructions for resolving any potential issues. Should the issue be the result of a manufacturing defect, please allow up to 4 weeks for repair or replacement.
Warranty does not cover the following:
• When the Laundry Guidelines are not followed
• Staining or washing issues
• A detergent containing any of the following: enzymes, brighteners, chlorine bleaches, whiteners, dyes or natural colors, perfumes, essential oils or additive soaps has been used on the products.
• Diaper rash cream which has ruined a diaper – these creams clog the inserts pores and will prevent absorption. Do not use Diaper Rash Creams without a liner or a disposable insert.
• We do not replace any diapers not purchased through one of Monkey Doodlez’s retailers, particularly if traded, bought through a third party, or bought as a used diaper.
• We do not replace diapers that were won through social media, magazine, or blog giveaways.
Staining
Monkey Doodlez is not responsible for any staining of the diapers. The fleece and inserts may experience some staining due to different diets of babies/children and residues. We do suggest stripping your diapers and drying them in the sun for natural bleaching. Non-Chlorine bleach can be used occasionally. Any urethane film is affected by bleach, chlorine and dry heat exceeding 130 degree F.
Monkey Doodlez® products are warranted to be free of manufacturing defects for a period of one year post purchase. This one year warranty covers aplix, snaps, sewing or manufacturing defects and lamination. The warranty is only extended to the original purchaser of the products and a proof of purchase is required. Leaking does not constitute manufacturing defect. The elastic has a warranty of 180 days.
If you experience issues with your products within one year of purchase, please contact us at support@monkeydoodlez.com and we will work with you to address your concerns. If a manufacturing defect is suspected, the product is to be returned to us for examination and if confirmed, the product will be repaired or replaced at our discretion. We do not pay or reimburse shipping charges. You must have a proof of purchase that clearly states the date in order to receive a diaper replacement. Receipt must be from an authorized dealer.
Once we receive your information and product, Monkey Doodlez will review your item(s) and/or provide instructions for resolving any potential issues. Should the issue be the result of a manufacturing defect, please allow up to 4 weeks for repair or replacement.
Warranty does not cover the following:
• When the Laundry Guidelines are not followed
• Staining or washing issues
• A detergent containing any of the following: enzymes, brighteners, chlorine bleaches, whiteners, dyes or natural colors, perfumes, essential oils or additive soaps has been used on the products.
• Diaper rash cream which has ruined a diaper – these creams clog the inserts pores and will prevent absorption. Do not use Diaper Rash Creams without a liner or a disposable insert.
• We do not replace any diapers not purchased through one of Monkey Doodlez’s retailers, particularly if traded, bought through a third party, or bought as a used diaper.
• We do not replace diapers that were won through social media, magazine, or blog giveaways.
Staining
Monkey Doodlez is not responsible for any staining of the diapers. The fleece and inserts may experience some staining due to different diets of babies/children and residues. We do suggest stripping your diapers and drying them in the sun for natural bleaching. Non-Chlorine bleach can be used occasionally. Any urethane film is affected by bleach, chlorine and dry heat exceeding 130 degree F.
